Tuesday, 12 August 2003
	Day 2
	9:00 hrs	The Future role of National Libraries (EZ 8) Lynne Brindley Chief Executive, The British Library, UK
	10:00 hrs	Discussion (EZ 8) Lynne Brindley Chief Executive, The British Library, UK
	10:30 hrs	Coffee/tea (Foyer building E)
	11:00 hrs	University Libraries and Organizational Change (EZ 8) the future of university libraries in general staff and organisational developments Jan Wilkinson University Librarian and Keeper of the Brotherton Collection, University of Leeds, UK
	12:00 hrs	Discussion (EZ 8) Jan Wilkinson University Librarian and Keeper of the Brotherton Collection, University of Leeds, UK
	12:30 hrs	Lunch (Foyer building E)
	13:30 hrs	Toward the Creation of an Intentional Future: A Corporate Perspective (EZ 8) change has become business as usual where is the place for strategic planning? what is the role of an organisational vision? how does an organisation manoeuvre through the future when all that may appear is a dense fog? the answer: strategic opportunism Eugenie Prime Manager, Corporate Libraries, Hewlett Packard Company, USA
	14:30 hrs	Discussion (EZ 8) Eugenie Prime Manager, Corporate Libraries, Hewlett Packard Company, USA
	15:00 hrs	Coffee/tea (Foyer building E)
	15:30 hrs	The Road ahead: Creating Digital Library Capabilities to Support Research (EZ 8) the successful research library of the future will need to more aggressively understand and respond to user needs user needs will become increasingly diverse, hence strategies to support the following digital library building blocks will be essential, including: 1. integration of user requirements with access and content delivery 2. personalization and customization supporting individual working styles 3. collaboration tools to work with others Rick Luce Research Library Director, Los Alamos National Laboratory, Research Library, USA
	16:30 hrs	Discussion (EZ 8) Rick Luce Research Library Director, Los Alamos National Laboratory, Research Library, USA
	17:15 hrs	Wrap-up and Conclusions (EZ 8) Hans Geleijnse Chief Information Officer and Director IT Services, Tilburg University, NL
	17:45 hrs	End of programme, no joint dinner

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Ticer, PO Box 4191, 5004 JD Tilburg, The Netherlands,
telephone +31-13-466 83 10, telefax +31-13-466 83 83, e-mail Ticer@uvt.nl,
Last updated 6 August 2003.