Friday, 15 August 2003
	Day 3
	9:00 hrs	Real-life Case Study: University of Sussex Library: A Suitable Case for Treatment (EZ 8) why radical change was necessary the protracted and difficult change process the outcome key factors for success difficult issues to be overcome Deborah Shorley Librarian, University of Sussex, UK
	9:45 hrs	From Library to Learning Centre: A Case Study of Organisational Change at Sheffield Hallam University (EZ 8) the first Learning Centre in the UK at Sheffield Hallam University (1996) integration of library provision, user computing, multimedia production facilities, educational development and educational research the development of the Learning Centre concept in the context of educational and organisational change the implementation of the model at Sheffield Hallam University the evidence of its impact on students, academic staff and Learning Centre staff Graham Bulpitt Director, Sheffield Hallam University, Learning Centre, UK
	10:30 hrs	Coffee/Tea (Foyer building E)
	10:45 hrs	Course Case study - Group Work (Break-out rooms E 140/240) Jan Wilkinson University Librarian and Keeper of the Brotherton Collection, University of Leeds, UK
	12:30 hrs	Lunch (Foyer building E)
	13:45 hrs	People and Change (EZ 8) changing behaviour norms and culture change managing resistance power and information performance management competence assessment employment policies and reward structures continuous improvement programmes Lucy Jeynes Director, Larch Consulting Ltd, UK
	15:00 hrs	Coffee/Tea (Foyer building E)
	15:15 hrs	Course Case study - Group Work (Break-out rooms E 140/240) Jan Wilkinson University Librarian and Keeper of the Brotherton Collection, University of Leeds, UK
	16:30 hrs	Course Conclusions, Case Study Lessons, and Individual Learning Plans (EZ 8) Jan Wilkinson University Librarian and Keeper of the Brotherton Collection, University of Leeds, UK
	17:30 hrs	End of programme, no joint dinner

previous Ticer home summer school

Ticer, PO Box 4191, 5004 JD Tilburg, The Netherlands,
telephone +31-13-466 83 10, telefax +31-13-466 83 83, e-mail Ticer@uvt.nl,
Last updated 6 August 2003.